Moments — Report a moment

Last updated: 17 October 2026

This is the contact for a moment someone shared with you, or for anything else sent through Moments that should not have been sent.

Email momentsapp.hello@gmail.com. Use the subject Report a moment. Tell us when it arrived and who it came from. Do not include another person’s words or photo unless you mean to send them to us.

What we can do with that email

A person reads the inbox. There is no public feed of moments, so we cannot browse other people’s accounts to look for one. With the sender and the time, we can find the report and act on the account that sent it, including closing it.

What the app stores when you report or block

The app can file a report for you. That report is saved in the account of the person who sent it. You can choose whether the words of the shared moment are included. If you do not include them, the report says so, and it still carries the id of the shared moment, the sender’s account id, the sender’s name as shown to you, the day, and anything you wrote.

A separate notice that a report arrived is stored without the words and without the account id, so someone can see that a report came in.

Blocking a sender saves their account id on your account. They are not told. A later share from that account does not land.

Hold the shared moment. The menu offers Tag people, Report this moment, Block when the sender’s account is known, and Delete moment. Report opens the report. They are not told when you block them. You can still use the email above.